Shipping Policy
All the products on our website are made in India. We are a small team at the moment, and only a few members are currently responsible for packing the samples. Nevertheless, we strive to provide the best service to every customer who chooses to purchase from us.
ORDER PROCESSING TIME
The pieces, which are in stock shall be sent in 1-2 days of the order, except for Sundays and public holidays.
Delivery time is standard - 3 to 10 days.
SHIPPING OPTION
We use reliable courier partners to ship orders both domestically and internationally. Currently, we use ship rocket and parceldeck courier partners to select the most suitable courier available for each location.
The deliveries are sent to the shipping address provided during checkout.
For our customers from other countries, we may use different shipping partners such as Fedex, DTDC, and Bluedart depending on their availability in different areas.
The fees for these services will be determined by the weight of the items and will be calculated at the end of the checkout process.
RETURN, EXCHANGE & CANCELLATIONS
Once an order has been placed, we do not allow cancellations or returns. However, if the order has not been shipped yet, you can exchange it for another item of equal value. To do that you may email at vihagalivin@gmail.com or whatsapp at +91 9651499932 as early as possible.
Currently we will be shipping the products from the address below.
A1-504
Aravali Enclave
Sector 12, Vrindavan Yojna
Lucknow, pin code 226029
contact - +91 9651499932

