Return and refund policy
Cancellation can be requested before your order has been dispatched. For cancellation purposes, contact VIHAGALIVIN at vihagalivin@gmail.com and call/whatsapp at +91 9651499932.
No refunds are entertained if the customer has provided wrong or incomplete shipping and contact details.
No refunds are accepted for international shipments if the recipient refuses to pay the duty as compulsory by the respect country of shipment and does not collect the order from shipping agency.
Products are not eligible for returns or exchange as per below points
- The products delivered has a quality/manufacturing defect.
- Please provide an opening video or photos on whatsapp showing the defect with tag intact.
- Should have the original packaging and tags intact with it.
- Contact us within 48 hours of delivery for the return or exchange.
If your purchase meets the return or exchange criteria above, please contact our customer care team pithing 48 hours of delivery via following information.
Call at +91 9651499932 10:00 AM to 5:00 PM
Email at vihagalivin@gmail.com
We will reply within 2 working days.

